Frequently Asked Questions

Everything you need to know about your ororo experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.

How do I find the right size?

Each product page features a detailed size guide with measurements. We recommend measuring a similar garment you already own to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

Are your materials sustainably sourced?

Yes, ororo is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or certified sustainable fabrics.

Can I change or cancel my order?

Orders can be modified or canceled within 60 minutes of placement. After this window, our warehouse begins processing and we are unable to make changes.